FAQ

Our treats are made from 100% natural and human grade ingredients with no artificial additives, preservatives and grains.

Store the treats in a cool, dry place and away from direct sunlight. Once opened, seal the packaging tight to maintain freshness.

Unopened treats have a shelf life of 12 months. Once opened, they should be consumed within 3 months time for the best quality.

Yes, our treats are suitable for young pets aged 6 months and above. However, introduce them gradually and ensure they are appropriately sized for smaller mouths.

Yes, our treats are suitable for pets of all sizes. Please follow the table shown at for feeding guidelines for your pets.

Our freeze-dried treats retain more nutrients and natural flavours compared to baked or cooked treats. Our treats also contain no artificial additives, preservatives or grains, making them not only a yummy but also a healthier option for your pet.

We use high quality, one ingredient food and follow strict manufacturing process. Moreover; our products are lab tested to ensure the safety and quality of our products are good for our furry friends.

Yes, please shoot an email to furrbitesmy@gmail.com with your order number and requests as soon as possible and we'll sort it out for you.

Unfortunately no, all sales are final. Please check your cart carefully before you checkout.

Shipping within West Malaysia will typically take 1-3 days;
Shipping to East Malaysia will take around 2-5 days.

Once your order is shipped, you’ll receive an email with a tracking number to track your order.
If you did not receive any emails, you can always log into your account and click on the order to check on its status.